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⚠️A major update to Online Banking and our Mobile App is coming soon. This upgrade will impact all users. We’ll share specific dates and details as they become available. For more details check here. Thank you for your patience during this transition.

Lost or Stolen Cards

Uh Oh!

Sometimes things go missing and it's especially frustrating when it's one of your cards.  

Let us know when your card can't be found so we can help reduce the potential of fraudulent transactions from occuring.  
Reporting Your Member Card (Debit Card)

During Business Hours:  780-853-2822
After Hours: 1-888-277-1043
Reporting Your Collabria Credit Card

Call: 1-855-341-4643
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